SERVICES TO ACHIEVE MANAGING FOR RESULTS (MFR)
Advisory Services and Strategic Planning
It is hard to manage for results when current operations do not provide insight into key performance indicators. Are you plagued with issues such as:
- poor or untimely reporting
- poor data integrity
- lack of analytics for decisions
- manual processes
- poor integration of data
- bottlenecks or redundancies in business processes
- poor or delayed customer services to your customers, employees, management and recruiting candidates
If leadership is constrained by poor data, it is impossible to make good decisions. HRPMO can provide expertise to assess your strengths and weaknesses and guide you as you develop a practical, achievable data-driven plan. With HRPMO’s guidance, you gain actionable business intelligence at a variety of levels including…
- tactical day-to-day
- position level
- department level
- enterprise level including root causes
Examples of root causes:
- Decentralization vs. centralization
- Fragmented management / accountability
- Poor or limited internal controls
- Poor or limited security
- Limited workforce sophistication
- Poor program management
- Poor risk management
- Absence of system of record governance
- Poor data governance
- Lack of integration across technical solutions
- Lack of automation
HRPMO Services provide quantitative and qualitative data to design practical solutions that can be executed with success.
Operational Assessments
Performance issues are rarely the result of just one factor; they are composed of multiple things that are interacting to create problems, bottlenecks and constraints.
HRPMO operational assessments examine, document and assess the processes, staff and technology of an organization at the function, department, or organization level. The results of the analysis identify and diagnose performance risks, issues and constraints to facilitate designing practical solutions to improve organizational performance – from a role, team, process and/or technology perspective.
Assessments consider the following areas:
- business processes
- policies
- business practices
- technology
- governance
- root causes
- history and culture
- industry and environment
- legal compliance requirements
Solutions are then considered from a cross-functional, enterprise perspective and suggested roadmaps are built for your path forward to transform the scope of operations.
HRPMO respects your history. Decisions made in the past were practical at the time. But over time, some decisions evolve into constraints and create an underlying, systemic problem we call a “root cause.” Root causes that are discovered during the assessment identify cross-functional, systemic issues that take time to change – months and sometimes years – because they are historical and deeply embedded within the organizational culture and processes.
Roadmaps and Implementation
HRPMO’s methodology creates a deep analysis of operations that can then be used to developed suggested paths forward to empower performance – or “roadmaps.” Each suggested roadmap is evaluated independently for its return on investment to equip your team with a full understanding of the pros and cons of each decisions. Based on your desired evaluation, the following may be considered for each roadmap:
- cost/benefit analysis
- project planning
- resources
- budget
- risks factors
- organizational readiness
- timeline
- organizational development
- change management
- performance goals
Assessment business intelligence can then be used as the basis of a business case, strategic initiative, strategic goal or organizational mission because it provides a snapshot into how the work is currently being accomplished.
Optional roadmaps can be built to explore paths toward a stronger, more streamlined organization that achieves a higher level of measurable performance based on Key Performance Indicators or KPIs. The data from the assessment provides the foundation to develop KPIs that measure the success of changes.
HRPMO can support your implementation through:
- integrated project management that blends, change management, operational integration and project management
- business process re-engineering that is informed by the assessment and continues to support cross-functional respect and collaboration
